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· You can return any items purchased on the online Luniverse store with the receipt and complete packaging within 14 days of receiving the goods.

· Freight for product return is FREE in the case of quality problems.

· We will process your refund request within 3-5 working days after receiving the goods, and return the money to the original form of payment.

· For more Post Purchase Service related questions, feel free to contact us via email at Hello@LuniverseLondon.com.